1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. Its also possible to use it with Alexa and Google Home devices. Step 2 Open the App, register U-tec account and log in the account. Instant recognition under 0.3 seconds. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Fingerprint sensor stopped working a couple of months ago. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Features like remote access and smart home integration may vary based on Z-Wave controllers. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. U-Bolt Pro supports maximum 1000 logs. The simple installation takes minutes and only four screws. MSRP $219.99 $199. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. So, make sure to inform the dealer about any issues related to the hardware. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. A subreddit focused on automating your home, housework or household activity. If you have trouble enrolling one finger, try another. Admin can always unlock via fingerprint, code or App. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? . Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. It'll also automatically lock behind you when the door is closed. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. We are glad to be here to help you. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Please keep at least one key in secure location outside of your place. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Start by limiting the errors to the channel band. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. The lock alone garnered at least 3 stars from me. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. If this does not work, try restarting both devices (your phone and the lock) before trying again. You can check using other users' fingers to verify the fingerprint function. new keypad/fingerprint unit - works well. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Easy DIY smart lock for a smarter home. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. You can also see a log of what methods have been used to access it (i.e. I have a U-Bolt Pro purchased in November 2020. Ultraloq, the most trusted brand of smart locks. Please replace batteries.Solution 1. I have a U-Bolt Pro purchased in November 2020. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. New comments cannot be posted and votes cannot be cast. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. This amount is even ideal for very large families. Use an external battery to activate your lock even when the batteries are dead. translation missing: en.general.remove While its easy to install, troubleshooting issues with the lock when they arise can be complex. How to reset an Ultraloq keypad door lock? You will receive an email once it's back in stock! Suggestions on the fix? Can always be used within the range set and auto Look for our in-depth, hands-on review in the coming weeks. With 6 active people living at home, it is super convenient. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: nothing. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Owner has all privileges. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . This is one of the main reasons why your deadbolt is jamming up. 3. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. The U-tec App enables you to unlock your door with your I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Are there any cuts or scrapes on your skin? Any automation questions/discussions are welcome! Used to cover batteries and product label.Knob The keypad still works and I can use the app to lock/unlock it just fine. The Schlage locks app connectivity is LIGHT YEARS better. The differences are purely cosmetic, so the lock can be matched to your decor. Wondering if you found a solution. No. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. Or you can also view the webiste directly. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. Beyond those two issues, the lock is great! Four of . To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. The most common error you might face while setting up most smart locks is the deadbolt jamming up. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. Wont open when you push down, only when you pull up. Note: Please refer to the guide in U-tec App for more information. Control entry access to your door from anywhere, for anyone with the Lever. 2) The app takes a really long time to connect to the lock. Make sure that the screws are not too tight. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Fingerprint Identification 2nd Gen fingerprint sensor. Press and hold for 5 seconds and you should see the screen restart. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 It works well. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. There will be low battery alert on the lock and App when battery is low. Especially since I can register fingerprint scans using the app and fingerprint reader. nothing. Features may vary based on Z-Wave controller. Connect a 5V power bank to activate the lock temporarily. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Much faster response to app/IFTTT than old version. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . 2019 U-tec Group Inc. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Lever. Step 2. new door sensor, so lock will only lock when the door is closed. Make sure that your finger and Fingerprint Reader are clean and dry. It Unlocks When You Approach Your Door. Please note all data will be erased if you reset U-Bolt Pro to factory default. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. . You can unlock your Ultraloq or grant access to Some complaints also underscore hardware-related issues where the keypad was compromised. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Used to verify your finger and unlock from the outside.Backup Key Hole I have found some issues but realized that it was with my door rather than the unit. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Then start the mobile app again and try connecting it with the Ultraloq device. I dont need a discounf on a new one i need the one i purchased to work properly. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. It works well. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Now, keypad stopped working. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Please read all the instructions before contacting customer support. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). notification when someone opens your door. What components does the Ultraloq U-Bolt Pro lock include? Press question mark to learn the rest of the keyboard shortcuts. LED Indicator Turns red when door is unlocked. In factory default mode, any fingerprints can unlock the lock. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Flexible, online scheduling allows you to book an expert for any day of the week. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. from Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Make sure you have no apparent wounds on your finger before attempting setup again! 4. Happy Presidents' Day Up to $80 OFF! Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. That should be enough to improve the battery life. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Lock is only a couple of months old. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Several options to unlock, but not all work great. - Fast and hassle-free replacement Service. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. If the keypad still isnt working, move on to step two. Factory Default timing is 30 seconds. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. My model is ul3 bt. If so many people are having the same issue it must be some sort of defect. remotely with no monthly charges. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Step 4. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Air; Compare all smart locks Accessories. I can try new ones, but I don't think that's what the issue is. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. 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