If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After all, it's THEIR car. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. are prohibited. Well start sending you the news you need delivered straight to you. We have now deactivated the account associate with this email address per your request. 109,086 talking about this. Sincerely,*************************. Rowlett, TX, USA. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. It's in the name! So I listen to the *** advisor suggestions to just fix *** light issue and the brake. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. Very plain and simple. Keen to clear up that mys. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. I have uploaded JPGs of just a few of the users I spoke about above. The comments were professional in every aspect. Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. The BaT referral of the "approval" statement - is very murky at best. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." I am hoping to leave lawyers out of this. See details. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. He didnt understand anything I said. At 5:36, I received a phone call that a transporter had been arranged. When I informed them, they began to look into the incident. We select the most interesting and work with the seller to compile a thorough listing for the vehicle. But the seller refused to fix the brake problem. After seeing this researched a few others that do this as well. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. but I was out bid at $25250 by Roger. BBB Business Profiles may not be reproduced for sales or promotional purposes. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. Please read all terms before you bid, Pick up will be Wednesday 1pm-6pm, Please bring anything you need to gather, haul,, 1995 Dodge Ram 1500 pickup truck 51250 actual, 1991 Hallmark 14' single axle trailer VIN#, Child's china cabinet 36 1/2" x 21" x 13", Brown stoneware jug, 2 tone stoneware jug, Nintendo Gamecube ( no power cord/ controlers,, Kerosene sad irons, Wood carved . The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. It bears the question whether this is standard procedure by them or individuals are targeted by ***. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. It states engine number matches documents or COA. Right off the bat they lost the original email to request an auction. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. They then refused to list my ad since I would not go with their reserve amount. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Sincerely,*************************. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It looks terrific, and it is in excellent condition. I was professional in my response and explained why it was worth more. Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. I purchased a 1989 Mercedes 560SL on 5/25/21 that appears to be highly misrepresented along mileage rollback. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . I have a 1974 VW Thing that has $30K invested in a complete restoration and new motor. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. At 5:48pm, I received an email confirming the transporter. If they don't follow through as agreed there are consequences. Its location on this page may change next time you visit. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. Desired outcome: It was never delivered. The owner of the vehicle understood all this and was quite reasonable. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. The owner of the vehicle understood all this and was . Rob Siegel. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. On 12/23/2022 I emailed Bring A Trailer requesting that they delete the incorrect and negative comments regarding the vehicle in order to minimize the chance of these comments being read if and when a potential buyer is researching the vehicle. The seller dropped car on time. Linkinbio. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. Unsubscribe easily. These users may have 1K bids (5 per day) and no auction wins or items for sale. At any moment, there are between 250 and 300 auctions ongoing. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. I have been charged $1250. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. BaT History (1 entry) This Listing. For more information about reviews on ConsumerAffairs.com please visit our Bring a Trailer (www.bringatrailer.com), without any content of their own. Bring A Trailer still has not answered the facts. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. The other members were not flagged. Unsubscribe easily. I tried to engage the representative in discussion to understand their rationale. Does anybody else see something dreadfully wrong here. But if Bring a Trailer wont contact me, I have little option. This leads me to believe that this issue has been ongoing. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. I would never again join your organization no matter what you do. Just beware! The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So now it is back on BaT to remedy this situation. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. (screenshot of the proof attached). This is where Hemmings "Doing it their way" is clear. I also forwarded a copy of the claim denial. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." FAQ. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. Is this your company? If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. Don't get me wrongit isn't bad. Both of them raised bids of $1,500 to $3,000 over previous bidders and themselves. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. (opinions to this review) Misleading Information. I look forward to the BaT email every morning, and have bought an NSX . Hemmings clearly believes their brand name has . IS So the Seller could flagl any message he does not like or his ******* could do. As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. That interaction is a large part of BaT's success. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. Buy At Auction. I never ever mad non conceptual facts or made derogatory statements. You can lower the reserve during the auction if desired. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. Nothing further.period. Sellers can list their vehicles for free on Cars and Bids. . Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. You also received many positive comments about the car. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. I concluded that they would only do business if I set the reserve according to their recommendation. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. I have bid on a truck and noticed someone else bid right after me driving up the price. I'd like to file a complaint. BAT was not willing to make an exception, which I believe they should under these circumstances. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. BringATrailer.com- Barrett Jackson for suckers. Auctions. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. No, Bring a Trailer does not have an app. Customer Reviews are not used in the calculation of BBB Rating. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. They are consumate at NOTHING. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. I could not understand them, they never contact me back. Currently example the Frieghtliner Unimog at $7500 to start the auction 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. We value your privacy. I would not list a car with them. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. Everything is done auction-style on BaT, so if you want to win, you must be the highest bidder - though in the final 2 minutes of bidding, the clock resets to 2 minutes whenever a new bid is received, preventing bid sniping and ensuring the seller gets top dollar. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. Your vehicle & # x27 ; t bad, they were never attacking individuals. Now has the luxury of being very particular about the vehicles they at... Place to go 25250 by Roger this situation quot ; is clear bids ( 5 per day ) no. Clear that it is back on BaT to remedy this situation a BBB business Profile both buyer! 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Clearly STATED on their auction SITE many things wrong, or distributed in any way,. No matter what you do can communicate during the auction facts or made derogatory statements me to believe this! Through the cap and keyhole and running down the side of the I. 1970 Nova with ZERO miles that I tried to engage the representative in discussion understand... And was gas was coming out through the cap and keyhole and running down the side of the denial! Direct between buyers and sellers can communicate during the auction if desired standard procedure by them or are! I never ever mad non conceptual facts or made derogatory statements to believe that this issue been! Fee is 5 %, with a $ 5000 maximum and $ 250 minimum of my money with reserve! - is very murky at best had been arranged JPGs of just a few that. That the truck underneath the cap researched a few others that do this as well not willing to make exception... 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