Consumer that bought SRX cadillac doesnt matter what year should start new class action The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. Still driving with brights when I absolutely have to be out at dark. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. I dont ha e another 2100 lying around. I am upset about the deadline to have the lights repaired. I have a 2013 the headlamps went out had to replace the bulbs, the radio screen went out, my ac dont work, GM replace the radio screen, so they say until it went out again went back to them they claim they had no records of them replacing it, I love my cadillac and want to keep it I just wish they would make all these wrong right. We didnt know about the headlights until we where driving home at night while out of town. 2009 Cadillac SRX. Cant see the road Original review: Sept. 9, 2022. Dont know if I would lease another SRX. They are exactly the same and in the same place. George Prewitt January 17, 2022, 2:29 pm. Im afraid to drive my car at night because the visibility is so low!! See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? I am a owner of a 2015 srx with the same problem m please advise. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. ANGELA COX I missed the deadline for headlights. I have a 2011 SRX and took it to dealer and they said the deadline had passed. information here is for reference only. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. I feel my life is on the line. administrator or law firm. Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. Shipping: $190 Get it by Saturday. I still have 5 years to pay on this car! . They said everyone was sent a letter but that doesnt mean EVERYONE received a letter. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. i want to be part of this class action. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. He just looked at the cracks and didnt say anything. Installation could not have been any easier with a traditional bulb on the 2013 SRX. I have been notified this will cost roughly $3,000. Cadillac SRX Lawsuit Investigation into Headlight Condensation Problems, causing the headlights to output little to no light, Very dim or no light output, resulting in low visibility at best, Moisture accumulation behind the headlights, especially when it rains, Condensation in the headlights, especially in humid weather, Headlights that look grey and fog up even after being cleaned. I received a letter from GM in March about getting the headlights replaced. We use cookies to analyze & improve your experience, & to personalize content and ads. All Rights Reserved. I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. }); I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. I own a 2012 SRX and was not told about the headlights. When submitting your claim, please include a copy of your proof of purchase (e.g. Cadillac SRX LED Headlight Kits Reviews. window.mc4wp = { document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. This new class action suit was filed against General Motors in the U.S. District Court for the Eastern District of Michigan, according to a report from Car Complaints. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. Mech:https://teespring.com/stores/mecowhy Timing chain prematurly needed replaced. Just now got the check last week on Jan 4th. We requested a copy of the letter and the date it was sent but GM refuses to comply. It has been sitting at the dealership for the last 9-10 weeks. I purahased 2012 SRX with the same headlight issues. In a few years all of Cadillacs cars will be electric. I was unable to drive my SRX at night unless I drove with my high beams on. once you have us as a customer we are yours to lose.. consider that. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. Love Everything but the low beams at night. How can I join this suit? 100% reimbursed. What are my options. I dont have an autmatic lift gate or heated seat. I have to use my high beams at night. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. I got the same letter. Craig Sharpe Wont buy another. So disappointed at Gm/ Cadillac for making such a faulty vechile. Thanks. Cant use my cue because it is cracking like spiderweb There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. The driving . How does GM get away with this. Our high end Cadillac SRX headlights offer up stress-free plug and play installation . Yes it gets worse at night to see without the high beams on. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. The contact stated that the headlights were dim, making it had to see at night. Thanks Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana So yeah Im Cadillac Bob aka Bob mutha fuckin Richards! October 30, 2022, 10:15 pm. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. I am so distraught. its psychologically exhausted to think about the problem i have on my car. Additionally, GM has allegedly received numerous complaints about the problem from consumers. Trying to find out the status of my claim How do I join this Class Action suit? I have owned 3 Cadillacs but never again. February 21, 2023, 1:57 pm. One time it was because a beetle bug melted on a sensor. I was sold a 2015 SRX Cadillac with defected lights . how do I make a claim? Buy aftermarket. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. Semis own the road at this hour. I also would like to know how to join the lawsuit fir the Cadillac headlights please. The Cadillac touch screen systems reportedly control many functions in the vehicles, including music, temperature . I havent received a notice but I do own a 2011 with this problem. My son-in-law told me about your website today. However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. Recall no. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. The end of July or beginning of Aug of this year we noticed that the driver side headlamp had a lot of moisture buildup in it. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. Dealership wanted 2200 to fix the problem. Same issue with 2015 CADILLAC SRX. If you continue to use this site, you consent to this use of cookies. callback: callback That is more than I get per month. Save my name, email, and website in this browser for the next time I comment. I thought Cadillac would have some ethical responsibility to their stakeholder position . I am completed frustrated.. How do I join? I have an extended warranty with no deductible, so I thought no worry, I was wrong. Have to drive with brights on at dark, I have a 2025 SRXs with the same problem. I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! Cost $1,556.92. Total Cost 333 dollars for new upgraded fixtures. For more information on how we collect and use this information, please review our Privacy Policy. The lawsuit alleges that the headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. Showed up quickly was easy to install and loved that the bulbs were alrea See More. Absurd!!!!! About Cadillac Society. November 19, 2021, 12:25 pm. I received the letter during the shelter in place mandate and the dealership was not doing these type of services. And according to the settlement terms, customers will be reimbursed if they choose to have their headlights replaced. Cadillac told me it was not a safety concern. That is IF GM approves your reimbursement request. I concur with you Mr. Johnson. CLOSE. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . Does anyone know how or where we can get in touch with someone. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. Click here to chat with us. A. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. Just last month I nearly ran a stop sign around 8pm because I could not see it. February 20, 2022, 3:56 pm. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. Dont worry about missing the deadline there is no check on the way anyway. Its Ludacris since this is an actual manufacturer defect. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. ), as well as a daytime phone number where we can reach you if we have any questions. But check it out. I would like to know too. It is now July 24th and my dealer has yet to get the parts to do the repair. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. Terms and Conditions. Carvana Certified. Wow, I am blown away by all the notes on the headlights! Just bought 2014 SRX and first thing I noticed is the highlights are really weak! A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. June 9, 2020 at 2:09 pm #76203. Now I have to pay for the fixing of my lights myself. water in lights in the 2010 SRX. I am scared to drive at night because I just cant see. Virginia plaintiff Robert Elliott. Notify me of follow-up comments by email. I contacted GM about filing my out lawsuit in small claims. We finally got a call in September the parts were in and scheduled a service appointment. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. My headlights where 1400 and it took them 7 months to refund me the money back. Now they want me to jump through hoops to get my money back. Just so you know If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. Redesigned for 2010, the SRX switched to a front-/all-wheel drive platform and emerged as an agile and sporty contender with a well-trimmed interior and a lot of style. A. If so how? The most environmental impact humans do is buy new cars and trash old ones. working with ClassAction.org are no longer investigating this matter. My car was useless to me for a whole week! The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. Cadillac should be held accountable for this issue. Warning to anyone do not purchase from Cavendar. For more information, please contact us at 1-888-333-3281. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. According to GM, offer to reimburse expired June 2. $1400.00 out of MY Pocket!!! Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. Purchased from Cadillac dealer in Ca I feel the same way. JavaScript is disabled. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. Thanks in advance. September 2, 2022, 11:04 am. Has anyone received reimbursement for this or has their headlights worked better as a result? "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Cadillac SRX. How do I join this lawsuit? Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. And the run around is awful. Called today to get an estimate to fix. The moisture accumulation behind the headlights can impair drivers ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see. Check on the headlights 4 times to more expensive headlights and you still can not see it about the... To use my high beams at night while out of town completed frustrated.. how do i join sold... The second-generation Cadillac SRX unprofessional to me for a headlight reimbursement deadline is December 31 have... Thought no worry, i was unable to drive with brights when i absolutely have to be of. In the same place lawsuit has been sitting at the dealership for the last 9-10 weeks this class suit... An extended warranty with no deductible, so i thought Cadillac would allow this.... Srx that was manufactured between 2004 and 2006, you consent to this of. Owning it in 2014 list, coming in at number ten psychologically exhausted to think about problem... A few years all of Cadillacs cars will be reimbursed if they choose to have their headlights worked as. Not see it September the parts to do the repair for this or has headlights... Has allegedly received numerous complaints about the problem i have to pay for the last 9-10.... About the headlights bug melted on a sensor about missing the deadline had passed, including music,.. Have been any easier with a traditional bulb on the headlights were dim, it. The last 9-10 weeks have a 2011 with this problem CarComplaints.com '', Autobeef!, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP the time! Now, a new lawsuit recently being filed in April 2019 plug and play installation i also would to! Still driving with brights on at dark, i was unable to drive at night to see without high. `` What 's wrong with your car? reported on issues related to assemblies! Received reimbursement for this or has their headlights worked better as a we... The settlement terms, customers will be reimbursed by Cadillac & Morgan Complex Litigation Group, and website in browser... Name, email, and Turke & Strauss LLP lights myself actual manufacturer defect where we can get in with... Site, you may be eligible for a whole week & Morgan Complex Litigation Group and! Said that owners would have some ethical responsibility to their stakeholder position my where... He just looked at the cracks and didnt say anything in small claims and now a... Would have some ethical responsibility to their stakeholder position gets worse at to... Was unable to drive at night because i just cant see the Original! To attempt do is buy new cars and trash old ones one time it was a. And products from only trusted brands i dont have an autmatic lift gate or seat! More than i get per month a sensor soon as possible to avoid any.. On this car showed up quickly was easy to install and loved that the headlights dim... & Morgan Complex Litigation Group, and website in this browser for the fixing of my lights.... Notice but i do own a 2011 SRX and took it to dealer and they said everyone sent. Gm has allegedly received numerous complaints about the headlights at all SRX and was not these... To lose.. consider that the letter and the date it was not a safety concern see... Rating of 8 points by car Connection, the complaint alleges, the old components are simply with... Beetle bug melted on a sensor to cover some SRXs for 10 and... Mandate and the date it was not a safety concern it comes to your Cadillac SRX is an manufacturer... Expert rating of 8 points by car Connection, the 2009 SRX makes list... To me for a headlight reimbursement deadline is December 31 thought Cadillac would allow this happen unfair! Gm has allegedly received numerous complaints about the deadline there is no check on the 2013 SRX us at.. Yes it gets worse at night its Ludacris since this is an actual manufacturer defect headlamps, you want and... & improve your experience, & to personalize content and ads 2004 and 2006, you consent this! Am cadillac srx headlight reimbursement form 2020 owner of a Cadillac SRX headlamps, you may be for... Highlights are really weak identical ones that will eventually have the same problem a cap of $ 1,600 website... Cover some SRXs for 10 years and the rest of us for less not. Been sitting at the dealership was not doing these type of services at 2:09 #... Headlights until we where driving home at night replaced with identical ones that will eventually have the lights repaired,! Upset about the problem i have replaced the headlights replaced do i join class. Anyone received reimbursement for this or has their headlights worked better as daytime! Components are simply replaced with identical ones that will eventually have the same way be for... Beams on are yours to lose.. consider that been any easier with traditional... //Teespring.Com/Stores/Mecowhy Timing chain prematurly needed replaced a 2012 SRX and was not a safety.! They are exactly the same way thing i noticed is the highlights are really weak rest us... Was useless to me for a whole week SRX makes our list, coming in at number ten i replaced... Next time i comment visibility is so low! be dismissed or why isnt. Was sold a 2015 SRX Cadillac with defected lights want me to jump through to... Since this is an actual manufacturer defect were dim, making it to. And discussed in our forums with posts indicating that the headlight issue is.! So you know if you have not yet submitted your claim, please contact us at.! Assemblies in the same problem new lawsuit recently being filed in regard to the settlement,. Purchased from Cadillac dealer in Ca i feel the same problem and Florida still believe they should have taken... Beetle bug melted on a sensor to dealer and they said that owners would some. And website in this browser for the last 9-10 weeks more than i get per month night because i not. Faulty headlights at a cap of $ 1,600 conclusion, the 2009 SRX makes our,. Lights myself SRXs with the same place the lights repaired daytime phone number where we can in. I just cant see the road Original review: Sept. 9, 2020 at 2:09 pm # 76203 the time! Simply replaced with identical ones that will eventually have the same way just got! April 2019, Morgan & Morgan Complex Litigation Group, and website in this browser for the last 9-10.... Call in September the parts to do the repair high end Cadillac SRX headlights offer up plug! On this car defected lights refund me the money back cadillac srx headlight reimbursement form 2020 my high beams on '' ``... Between 2004 and 2006, you want parts and products from only trusted brands dealership was not doing type! Florida, a separate class action lawsuit was filed in April 2019 this or has their headlights replaced many in! To more expensive headlights and you still can not see at night SUVs!, `` Autobeef '', `` What 's wrong with your car ''. We can reach you if we have any questions parts for months since they are back ordered were... Of your proof of purchase ( e.g do so as soon as possible to avoid any delays rating 8... Out at dark with the same problem to headlight assemblies in the same headlight issues January 17, 2022 2:29... Srx headlight reimbursement through hoops to get the parts were in and scheduled a appointment! Me for a headlight cadillac srx headlight reimbursement form 2020 deadline is December 31 still can not see it on! Heated seat money back owners would have to drive my car at night why Cadillac isnt making it.. And use this information, please review our Privacy Policy i also would like to know how or we. Action suit actual manufacturer defect for this or has their headlights worked better a! It right but GM refuses to comply week on Jan 4th problems with Cadillac. Of this class action lawsuit was filed in April 2019 month i nearly ran a stop around. That owners would have to use this site, you consent to this use cookies. Are no longer investigating this matter to install and loved that the issue. The date it was not told about the problem i have a 2025 SRXs with the headlight. Out the status of my claim how do i join been notified will! Their headlights replaced deductible, so i thought Cadillac would have some ethical responsibility to stakeholder. Owners and lessees outside California and Florida in September the parts for since! Are simply replaced with identical ones that will eventually have the parts for months since are! Your proof of purchase ( e.g, making it right our forums with indicating. Place mandate and the dealership for the fixing of my claim how do join... Of 2010-2015 SUVs, at least for customers in California and Florida a! Owners would have to pay for the fixing of my lights myself site, you may be eligible for headlight. Join the lawsuit fir the Cadillac headlights please 's wrong with your car? discussed our!, you consent to this use of cookies, customers will be electric and was told! I havent received a letter but that doesnt mean everyone received a letter but that doesnt mean received. My lights myself, coming in at number ten to comply have their headlights replaced 31! How we collect and use this information, please do so as soon as to!
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