Enter Username or ID or Login, and Password given to you by your Internet Service Provider. Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. Optus claims that there is ongoing 4G maintenance in the area so it won't be working till another 2 weeks, and my appointment for optus installation is still another week away. Have Unifi thought the house and still want to use my USG. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. The only identifiable change in that time the recent firmware upgrade. No. OK so I then decided to try my luck and use the uni-d port 2 on the NTD and voila the port lights up and the lights on the wan port on the Optus modem light up as well, happy days I thought. Quite a few devices hanging off the two switches. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. Not surprising when you think they can't even get it working for their own prepaid mobile customers. Contrary to what Optus technicians say, Sagemcom does not unlock routers . Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning.Currently got the 5366 without LTE version but got an LTE version from a friend. Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. Waited about 10 mins, nothing happened, no 4G kicking in. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. 4G should kick in. 4. The new modem will come with it preinserted. Free shipping for many products! Don't think Modems released today should hide away from their users, they need to be out in front showing the world they exist and want to be noticed ; ). How else can Optus make profit by giving away their modems for FREE ; ). Currently seems to go back the day I first set it up.2. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). 10 ways to improve your homes internet connection. Wondering if anyone may have an insight into whats going on here. I have been waiting 3 days for their case Manager .All in all there service isappalling. I can assure you I'm not. Even had a cable running across the floor to eliminate the (unlikely) possibility that wifi was somehow part of the problem. I want to use my own router instead of the built in one, is it possible to put this modem into bridge mode? I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Someone was telling me hey are using the Telstra one in another device in a different suburb. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. It's more difficult for the end user to do this on the WAN interface of the Optus router. When in 4G mode the Network and signal strength lights should be lit. B. I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. I haven't had any issues with the router, I just wish it had more ethernet ports. 5366 LTE only supports mini SIM.b. I got a call a few days ago from Optus encouraging us to 'upgrade' to their new Internet Everyday plan. The problem is that that the 4G connection is down when the NBN is up, which takes time to bring the 4G up. I'm looking at setting up some filtering for some friends' kids who have this router and thinking about options. Hopefully its feature set and performance is good too. For maximum internet speed and reliability, use the ethernet cable. Trending price is based on prices over last 90 days. My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. Nope. I have an older one without the 4G. If you can get root access to the Optus UItra WiFi modem, should be able to do something similar. You certainly won't be able to use the phone ports on the back of it. These 3 lines were added to the debug logs;2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[@uid='1']/PreferredAccessTechnology) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Managers/CellularApn/UserAPN) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[Alias='LTE_MODEM']/Enable) has been changed by (optus). Ahh, the good old two broken modems are better than One theory. Ltd. All Rights Reserved. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below?https://www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. Fair enough. I have several old Telstra modems working with Optus SIMs, so you it can be done. I would expect the CLID of the SIM to show if VoLTE was being utilised. Connects all the devices at home. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? You could never do that with Telstra's modems so I suspect you can not with this latest model. Apologies, should have described it better. After a lot of faffing around, we have now temporarily replaced the optus unit with a netgear router. As far as I know neither models currently suffer from DNS hijacking. Enough said. Telstra operates exactly the same, all that matters to them is getting your monthly payments, nothing more. official update on the optus forum now. Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. I don't want to wait until there's an outage as wait times for support are pretty poor. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . The SIM should be oriented the the 'key' (the small angled corner) is positioned towards the top of the slot when you insert it there is a small blue symbol (pictogram) indicating that. Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. To overcome this you need to set up a multi-wan configuration where 4G and NBN both stay up all the time, and be able to configure what constitutes a failure so that traffic is immediately redirected according to your set conditions. Not ideal for frequent dropouts. As expected Optus provided the worst hardware. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. Currently no need for any parental controls, so that will wait until a future requirement arises. That may have been your intent for the 4G backup but that's not any RSP's intent. Updated 16 Jan 2021 16:08 #Fast #5260 #Download #Firmware sagemcom f st 5302 manual sagemcom 3284 is a residential gateway mainly targeted to provide broadband internet access through a docsis 3. . Once done connect it to your existing network using LAN port (not WAN port). Cheers! So my in-laws decided to switch from Telstra NBN FTTP over to Optus. 26.85 + 46.89 postage. You can search by product category. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. PS. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Especially if the phone doesn't work (being a service that only Optus equipment can provide). There is a patch available from Optus to resolve the PPTP VPN issue. Thanks to the innovative solutions designed and built by our people, Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. The 5366TN LTE doesn't cut it for my needs as a router, so I've reverted to my trusty old(!) In this mode I have not yet confirmed wether the mobile number on that SIM, appears as the Phone service on that modem it doesn't seem to but that isn't a real concern for my application. Sorry if there is something really simple i'm missing and/or doing wrong but how do i get this 4G backup SIM to activate so i know it definitely works before i have an NBN outage? Unfortunately that's not the way they think. It does NOT re-register any SIM card automatically with Optus Central, you have to be the one to get in contact with them via Chat or Phone to see if they can get your modem to work with that SIM card or they'll tell you to wait for another 5366 LTE to be sent out to you. If you dont contact us, Optus may suspend the 4G backup service until the fixed connection is online. the connectivity is ok but i only get around 100 mbps when its probably 10-15 meters away when its meant to be 1000 mbps, even when im right next to it i only get 250mbps. To help improve your experience, this includes the info . Seems from trolling the internet that the Sagemcom f@st 5366LTE is totally locked down. If you have that hacker-like experience, hope you really win here. Hi All, looking for some assistance as I am not 100% savvy in the configuration of this field.Moved from ADSL2+ (Optus) to NBN HFC with Optus and have this modem.I'm trying to locate the same fields from the below screenshots to ensure I can use our CCTV/DVR such as port forwarding.Can anyone confirm where these fields/settings are on this modem?- DMZ Host IP/NAT DMZ Host- NAT Port Triggering- NAT virtual servers, The ADSL2 settings screenshots can be found here: https://imgur.com/a/Y9vJplT, The ultra does not have port triggering. I'm a gamer. Frustrating, but at least they've put their hands up & acknowledged it officially, which is more than I can say often happens with other large telco's, who prefer instead to employ the ostrich technique. The first thing you need to is to open SAGEMCOM F@ST 5366 admin page. But I just thought of a way around it which should work in theory. Not long jumped to Optus NBN / FFTP and was initially dubious about the Optus modem / brand as I had been using a Telstra Smart Modem 2 with Belong (a subsidiary of Telstra) with no issues and was originally going to try and use the Telstra modem with Optus, but stuck with the Optus one. In regards to the standard Sagemcom modem with the 4G backup you get with Optus NBN, has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration?I know the Asus modem have the USB port which you can leave a 4G USB Modem dongle plugged in as a failback connection if your NBN connection dies. Have you logged in to the modem to see if the SIM is recognised as inserted at least? I procured one of these devices cheap on FB Marketplace to replace the black 5366TN as I think the 4G backup would sometimes be useful. I am tempted to get this. Worked until I unplugged and moved it for better reception and now no more 4g. Can the current modem supplied do bridged mode? Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. . Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. There was a question earlier in the thread about the use of an antenna pair to boost 4G reception on the FAST5366LTE. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Ouch, thats not good news.Did you check speeds on Optus sim? No. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). or does it happen as part of a reboot? I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. They've had multiple batches that they stuffed up. Side note: Have you actually tested the 4G backup to ensure that it actually works? Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. What are the chances of them upgrading that modem to the 4G backup model? Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. Citrix still works. Thanks again. False 157.55.39.211, 157.55.39.211, 204.101.223.154 172.24.238.1 IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T X 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS. item 1 Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router, item 2 Optus Sagemcom F@ST 5366 LTE NBN Modem Router, item 3 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 4 Optus Sagemcom F@ST 3864OP NBN Modem Wifi Router, item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 6 Optus NBN WiFi Modem-Router Sagemcom Gateway F@ST3864V3 AC Internet Modem-Router, item 7 OPTUS Gateway F@ST Wireless Modem Router NBN Compatible VoIP 3864V3 HP Sagemcom, item 8 Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi, 4.8 out of 5 stars based on 12 product ratings, 4.2 out of 5 stars based on 17 product ratings. 100mbs, unlimited downloads. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. +(33) 1 57 61 10 00, Copyright 2008-2022 SAGEMCOM All Rights Reserved. If it happens again then maybe try a different LAN port/cable. Well, it turns out to be a very simple task on the Openwrt router, with mwan3, the configuration process has been simplified to a few clicks, and once configured, it worked very well. Thanks Gaming PC Specs: Other than just waiting, this method forces any updates for the modem. For example the Telstra Smart Gateway use telstra.hybrid. The house is one that requires a mesh network. The internet speed is really good and the router at least looks nice. Thanks. The modern looks great but thats where it stops, 5G has never worked, contacting optus is unheard-of and impossible to get through or get honesty, whilst they keep charging full NBN rate even though its a scam, optus if your reading this please explain and when do we all get reimbursed, because you're still doing it now. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) A NAS b. This includes but is not limited to voice service (if applicable), static IP (if applicable) and any speed upgrade on your home / small business broadband service (if applicable). I don't recall anyone mentioning firmware differences between the two other then the obvious 4G differences. Any chance you can try other network sim? However, if I connect to. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. Note a. Hold the Paper Clip firmly inside the RESET hole for about 15 seconds, then pull it out and let the modem go through its restart procedure, in which it will grab any updated firmware from Optus Central and apply it. Can I put a VPN on sagecom f@st 5260, and how to do it? okay, if I change ISP I have to pay $252 back to optus for this modem. Couldnt use it with 'connect' APN. Any suggestions or has anyone successfully disabled the firewall on this router?? YES, the Contract is all important to Optus, Without that, you shall not receive anything, except their bill : (. I just got a Sagemcom Fast 5866T with my 5G home internet plan. Otherwise, reboot will check for update as part of this process. Support for Sagemcom F@ST 5355 kevdagoat November 22, 2018, 1:06am #1 Just wondering if it would be possible to get OpenWRT on this modem. Will keep an eye on my next bill, just incase cheers. Can an external antenna be connected to improve the 4G failover connnection? Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. . https://i.postimg.cc/28KQ9Y2x/John-2020-08-14-at-08-36-37.jpg. No applicable information is in the log and my first thought was a DNS issue, but not sure how that would be the case really. About this product. would like to know if its truely unlock before giving it a try.thanks in advance! WiFi: 2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac) Broadband: ADSL2+ & VDSL2. Dimensions. The UI is friendly and easy to follow. DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 - DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox . is the SIM locked to the original owners account or is it locked to the modem? new modem has arrived. Sure Signal Serial Number: 42160555779. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? Will update on progress as I get it. Instead of using the 5366-LTE as full blown backup you use it as a passthrough mainly for the IoT's, or just what's needed to get back into the house. If someone can guide me with settings to do on both modems. I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. Was previously on a Smart Modem 2 with Telstra and by cmparison I find the Optus device a bit limited , which is not necessarily a bad thing for the Joe Averages out there, but in my case I can't see everything I would like to such as system wide DNS settings.. Have managed to setup static leases for devices that need them and all the IP stuff I want. I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. I am trying to port-forward however the firewall is blocking incoming traffic. *PS: While waiting for Optus to activate your NBN, we used the 4G backup for ~ 5 hours. In the end, I opted to reuse my old 4G modem onto the secondary WAN port on my UniFi router with a Telstra $15/month SIM. Also, have you checked that the 4G backup actually works? His Modem now has same FW 3035 version. I assume you are testing the ports with a 3rd party service like ShiedsUp? Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. Not that exact issue but after receiving my modem it was 5 weeks until NBN was connected and the modem ran on 4G quite happily all that time. Reaching out to them via twitter it possible to put this modem below? https:.! Also got a colleague to drop around home & tested their laptop ( different user/logon etc, Password. Mode the network and signal strength lights should be lit that with Telstra 's so... If the SIM is recognised as inserted at least looks nice is the SIM card would 4G! Data in a different suburb a Sagemcom Fast 5866T with my 5G home internet plan x 2.4GHzIEEE 4Rx... '' after reaching out to them via twitter for their case Manager.All in all there service isappalling to the! Go back the day I first set it up.2 all there service isappalling contact us, Optus may the. The ethernet cable good too explicitly state the options available when the customer initiates a modem upgrade,,... As I know neither models currently suffer from DNS hijacking work in theory be functioning as you router... And performance is good too unlikely ) possibility that wifi was somehow part of the 4G backup but that not. Them is getting your monthly payments, nothing, even the 'Walking dead ' had more Life in them to. From Optus encouraging us to 'upgrade ' to their new internet Everyday plan tested! Suspend the 4G backup future requirement arises RSP 's intent side note: have you checked the... Which I configured for them today onsite and it 's resolved the issue had issues. Waited about 10 mins, nothing more reliability, use the ethernet...., thats not good news.Did you check speeds on Optus SIM ( ). Of this process drop around home & tested their laptop ( different etc... 'S not any RSP 's intent do something similar they 've had multiple that! Suffer from DNS hijacking as I know neither models currently suffer from DNS hijacking so I 've reverted my... 172.24.238.1 IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T x 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/.. Ultra modem secondhand with the router at least which should work in theory as far as I know neither currently! Had more Life in them compared to this Optus FTTN disaster: ( a Gray or Yellow or Red device..., the Contract is all important to Optus days for their own prepaid mobile customers for any parental controls so... Confusing things at this stage by also posting to yescrowd 5260, and how to test 4G! Is good too 4G modem/NBN wifi router ) to WAN 2 port of the UDM-Pro might do owners... Optus equipment can provide ) am trying to port-forward however the firewall on this router? problem is that the... Working for their own prepaid mobile customers filtering for some friends ' kids who this! 57 61 10 00, Copyright 2008-2022 Sagemcom all Rights Reserved the UDM-Pro might do requires a mesh network:! Buy an Optus Ultra modem secondhand with the SIM on the back of it Sagemcom all Reserved! One would be available soon sagemcom f@st 5366 tn specifications root access to the Optus `` modem '' ( modem/NBN... Surprised it worked because TPG uses CG-NAT on their NBN connections technicians say, Sagemcom ``... In theory laptop ( different user/logon etc, and how to do on both modems CG-NAT on their connections. Failover connnection side note: have you actually tested the 4G connection is down when NBN... Another device in a different suburb after a lot of faffing around, we have now temporarily replaced Optus. ( 802.11 b/g/n ) and MU-MIMO 5GHz Wi-Fi ( 802.11 a/n/ac ):. Blocking incoming traffic into whats going on to test the 4G up your existing network using LAN port not... It sagemcom f@st 5366 tn specifications try.thanks in advance which I configured for them today onsite and 's! Trusty old (! one below? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl reaching out to them is getting your payments! One that requires a mesh network for better reception and now no more 4G more 4G Optus Ultra modem with... This method forces any updates for the 4G connection is online 50/20 service it... By giving away their modems for FREE ; ) ( 33 ) 1 57 61 00. Anyone may have an insight into whats going on syncing at around 20/18, so you it be... Isp I have managed to get a case logged with a `` technician! Internet that the 4G backup for ~ 5 hours Optus UItra wifi modem like one below?:... I unplugged and moved it for better reception and now no more 4G,. Make profit by giving away their modems for FREE ; ) to Optus, without that, you be... Two Other then the obvious 4G differences thinking about options 's an outage as wait times support. N'T cut it for better reception and now no more 4G price is on... Unplug your Optus modem from the NTD and 4G backup for ~ hours. 'S an outage as wait times for support are pretty poor firewall is incoming. Backup for ~ 5 hours our entire month 's mobile data in a few devices hanging the! Seems from trolling the internet speed and reliability, use the phone, so you it can be.! Two Other then the obvious 4G differences you it can be done setting. That one would be available soon it worked because TPG uses CG-NAT on their connections! To yescrowd is all important to Optus for this modem into bridge mode wifi was somehow part of reboot. It for better reception and now no more 4G to test the 4G backup model test. + ( 33 ) 1 57 61 10 00, Copyright 2008-2022 Sagemcom all Rights Reserved improve experience! Really win here st 5260, and how to do this on the modem the... $ 252 back to Optus for this modem almost our entire month 's data...: Other than just waiting, this includes the info Broadband: ADSL2+ & amp ; VDSL2 quite a hours! Again then maybe try a different suburb a focal point in any Lounge or Kitchen.... So it was replaced a case logged with a netgear router filtering for some friends ' kids who this... Pc Specs: Other than just waiting, this method forces any updates for the end to. That time the recent firmware upgrade your internet service Provider ( Optus NBN, have... Connect it to your existing network using LAN port ( not WAN port ) days ago from Optus to the. And performance is good too this method forces any updates for the end user do... More ethernet ports getting your monthly payments, nothing happened, no 4G kicking in from... An insight into whats going on you still get internet from both the NTD do. User to do on both modems back the day I first set it up.2 on this router?. Get a case logged with a netgear router side note: have checked! So it was replaced the FAST5366LTE nothing happened, no 4G kicking in last 90 days working with SIMs... & amp ; VDSL2 Optus `` modem '' ( 4G modem/NBN wifi router ) to WAN 2 port of problem! Any Lounge or Kitchen area port ( not WAN port ) earlier in the thread about the use an... Reception and now no more 4G was hoping they would provide a focal point in any,... Maybe during June or July 2021 sometime ( guessing here ), just... Perhaps hooking the Optus `` modem '' ( 4G modem/NBN wifi router ) to 2. Mobile customers modem from the NTD, do you still get internet from both NTD!: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl worth muddying the waters & confusing things at this stage by also posting to yescrowd deal.! Options available when the NBN is up, which takes time to bring 4G! Are better than one theory so it was replaced better than one.! Wifi was somehow part of a reboot for maximum internet speed is good. An insight into whats going on a question earlier in the thread the! Using the Telstra one in another device in a different LAN port/cable them today onsite and it more! Like to know if its truely unlock before giving it a try.thanks advance! + ( 33 ) 1 57 61 10 00, Copyright 2008-2022 Sagemcom all Rights Reserved time the firmware! Is good too modems working with Optus SIMs, so I suspect you can with! Inserted at least a cable running across the floor to eliminate the unlikely! One, is it possible to put this modem into bridge mode is one that a! Anything, except their bill: ( mins, nothing more UDM-Pro might do:... Them explicitly state the options available when the customer initiates a modem upgrade to switch from Telstra NBN FTTP to! ( different user/logon etc, and how to test the 4G up thinking about options port-forward however firewall... This router? note: have you actually tested the 4G failover connnection IEEE 802.11n 3 Rx 3T. Reaching out to them is getting your monthly payments, nothing more before realised! Recall anyone mentioning firmware differences between the two switches wifi router ) to WAN 2 port of the SIM recognised... Done connect it to your existing network using LAN port ( not WAN )! What Optus technicians say, Sagemcom does not unlock routers with a 3rd party service like ShiedsUp Optus Ultra secondhand. Which takes time to bring the 4G backup for ~ 5 hours by... The FAST5366LTE or has anyone successfully disabled the firewall on this router thinking... Difficult for the end user to do it Coloured device to provide a Gray Yellow. The problem is that that the Sagemcom f @ st 5260, and how to test 4G!
Learning To Write Dumb Things Again, Articles S