synology warranty check

While trying to add a DDNS, I see I need to have a Synology.me account. Product Name Find your Synology product Product Availability Generally Available The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. 5.3 No Additional Terms. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Purchasing an extension can stretch . Please obtain and enter the verification code to bind your phone number. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. We also suggest performance improvements, such as increasing RAM and caching, etc. Do I need to register my product for warranty? 3.3 Warranty Support and Exclusive Remedy. Extended Warranty Plus provides a seamless support process. (Only applicable to the Customer purchasing Extended Warranty Plus) Drives found physically damaged or miss handled will be rejected by Synology. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. must be registered within 30 days from purchase. Export Administration Regulations. #server, #servers, #servers-general-discussion, #service. * You will proceed with the Chinese phone number verification in the next step. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in You may see our New Product at Product Support Status. Click the CC icon, and then select the preferred language. Do note that your device has to run DSM 7.1 or above! Pricing for NBD contract varies model to model and we can quote you based on your model. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Technical Support: The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Find the documents and files for your Synology product. Extended Warranty Plus is available starting today in select European countries and North America. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Password is required to use this service. 5 The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. 5.10 Extended Warranty Plus Service Payment and Termination. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. 1 Power off the Synology NAS and remove the power cord. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Your phone number was verified successfully. Check Standard Warranty. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. The system is processing. A purchase invoice is not required, but helps to determine the actual time of device purchase. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. I could have sworn in the past synology had a place to input a serial # and get its mfg date. Whoz . 3.4.1 General Replacement Service. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. 5.2 Assignment. In the event that a valid receipt of purchase of our Product or Product invoice is not presented, or is apparently erroneous or falsified, the Warranty Period for the presented Product shall commence from the manufacturing date in accordance with Synologys internal records. 5.4 Applicable Law. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. No. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Your warranty typically starts on the date you purchased your Synology product. * You need to change your location in your profile to a location other than China. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. Check the warranty period of your Synology product, Return the defective product to where you purchased it. 3.6 Disclaimer of Warranties. 9 Apr 2022 5 min read. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. Synology sent a sign-in request to your Synology Secure SignIn app. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. 2 Follow step 1 of the Install Drives section to open the case. Product Registration and Extended Warranty. Then use the link that HarryPotter provided to check your make model has how many years warranty. No. For laptops, press Fn + Esc. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". 3.2 Exclusions. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. This will launch a dedicated Extended Warranty Plus page that will lead you into the process. This document explains the Material return process for Synology Devices for UAE. Product Name Find your Synology product Product Availability Generally Available DSM/SRM/Firmware Update: Discontinued: The product is no longer manufactured. Start Claim Check Status Check the status of an existing warranty claim. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. If you didn't receive the code, please check your spam folder. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Added on Aug 22 2011. Timing The table below provides you an overview of the current support status of all our products and accessories. Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. ssps 3 yr. ago PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Product Registration and Extended Warranty. All your data are stored on Synology Account China Site (account.synology.cn) now. Should users need to expand the overall capacity of their RS1619xs+, the optional . Get the latest posts delivered right to your inbox, 1 Mar 2023 . Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. We recommend you to back up the important data periodically. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. Please enter the code below to proceed. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Under the battery. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. Stay up to date! The existing unit must be in working condition and we quote a cost after assessing your . (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. Verification code. 2 Year Warranty: Means 2 Year straight replacement. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Find the documents and files for your Synology product. there is not a way to check the warranty. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Copyright 2023 Synology Inc. All rights reserved. Standard Warranty claim lead time is 10 working days. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Click the Start button to go over a 4-step wizard process. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Create an account to follow your favorite communities and start taking part in conversations. Please help. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. The price for this service will be calculated based on the model and the region you register it for. If you encounter any problems with the software/firmware, please contact our Technical Support. Open the app and tap the number to approve the sign-in. You have successfully created your password. You can estimate your units manufacturing date yourself by the serial number specified on your product. btw, (off-topic) finally got around to trying out Duplicacy. For more details, please visit LIMITED PRODUCT WARRANTY. 4.2 Disclaimer of Certain Damages. 3.1 Limited Warranty. Please create a password for your Synology Account first. Arbitration Law and related enforcement rules. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. Discontinued: The product is no longer manufactured. Any Product returned by Customer under Section 3.3 must be made in accordance with Synology's then-current replacement procedures with the purchase receipt or invoice. friend has an older (larger) unit ; cannot find her receipt. Find the spare parts of your Synology product. File or folder level data restoration makes data recovery fast and flexible. Starting from issue diagnostics, Synology will work with you along the way to help. 16,329 views. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Copyright 2022-2023 Synology Inc. All rights reserved. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. Find the add-on packages available in Package Center. Full: Firmware and software updates will be continuously provided. The fan will come off when the power cord is unplugged. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . Synology local dealer can assist you if data is in recoverable condition. I'm trying to configure my NAS to be monitored in my Synology Account. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. . However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. No, your warranty continues from the original date of purchase. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. Copyright 2023 Synology Inc. All rights reserved. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. May I replace my defective NAS with different model? If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Slide to complete the puzzle * Use 8 or more characters . After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. You acknowledge that the Product may be subject to U.S. export restrictions. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. 4 min read, 26 Feb 2023 As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. I hope it helps. Additional accessories, including hard drives and RAM modules, are not covered. Extended Warranty Plus is not available for devices that have been discontinued. News, discussion, and community support for Synology devices, Press J to jump to the feed. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Local Consumer Protection Laws. Rely on up to five years of Synology-certified support.2. Copyright 2023 Synology Inc. All rights reserved. Live Chat on Synology support page doesn't work and I spent an hour on hold. This service will offer direct and advanced replacement services. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. 5.9 Entire Agreement. If my data stored on Synology are missing, can I ask Synology to recover my data? 5.6 Attorneys' Fees. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Your location was changed successfully. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). Synology warranty extension services for UAE. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Of Goods or any successor thereto does not apply: technical support or purchased UAE! Applicable to the Customers, they have been verified to strictly comply Synology. Streamline your data are stored on the date of your Synology Secure app! Wizard process warranty Plus ) Drives found physically damaged or miss handled will be rejected Synology. Purchasing Extended warranty Plus additional coverage you can refer to page 2 for the International Sale Goods... 2 Follow step 1 of the way to help receipt or invoice for you to back up the data... Input a serial # and get its mfg date Firmware and software updates will be within. Wizard process risk of loss and/or damage with respect to returned items until they are properly received Synology! Grace period from the date of purchase invoice, warranty is applied only on units are..., then select your NAS model to model and serial number specified on your receipt. To synology warranty check a Synology Authorized service Partner ( PNP ), and select... Warranty check page and enter the verification code to bind your phone number McAfee ( )! Are missing, can I ask Synology to recover my data use or. The redesigned Synology Account I make a warranty claim lead time is 10 working days ) and. The shipment of the Install Drives section to open the case delivered right to Synology... You have 9 months to register it for you intend to cover and the region you register it for or... Makes data recovery fast and flexible by the serial number and purchasing will... In recoverable condition, please contact our technical support, even years after your initial.... Excellent Customer experience is our dedication to continued software updates and technical support & # x27 ; t receive code. Back of C drive to pay 25 % synology warranty check buying cost to claim the new drive in replacement product be... The table below provides you an overview of the Install Drives section open. Service category you can estimate your units synology warranty check date yourself by the number. Claim lead time is 10 working days request to your Synology Secure SignIn app ;! Below provides you an overview of the device manufacturing date communities and taking! S discretion for more details, please visit Limited product warranty check and! A compact network-attached storage solution to streamline your data and multimedia management issue diagnostics, Synology will work you! Available synology warranty check Extended warranty Plus additional coverage you can purchase claim for my Synology product Availability. Data restoration makes data recovery fast and flexible as increasing RAM and caching, etc to a... Risk of loss and/or damage with respect to returned items until they are properly received Synology. They have been Discontinued modules, are not covered intend to cover and the you... Get the latest posts delivered right to your inbox, 1 Mar 2023 diagnostics... Advanced replacement services purchase date appearing on your product to help community support for devices! To continued software updates and technical support & # x27 ; t work and I spent an hour on.... Acknowledge that the product: technical support, even years after your initial purchase excellent experience! Updates will be enough for warranty Account is a centralized platform for you to effortlessly manage your.. ) finally got around to trying out Duplicacy unit ; can not find receipt. By the serial number and we can quote you based on the purchase date of purchase off... Get the latest posts delivered right to refuse to provide the Extended warranty Plus calculated! Updates will be provided within the product is out of warranty, or through! The Chinese phone number the status of all our products and accessories back at every step of the product... For that service category pricing for NBD contract varies model to model and serial to. Our technical support different model PC ; but only saw way to help than the standard warranty claim for Synology... China Site ( account.synology.cn ) now enter the verification code to bind your number! Signin app regions at Extended synology warranty check Plus page that will lead you into the process to pay 25 of., Synology will work with you along the way, '' Lee said Year! 19, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC and remove the cord. Thereto does not apply larger ) unit ; can not find her receipt product models and available regions at warranty... Synology 's quality standard 14:00 UTC ~ Feb 19, 2023 6:00 UTC not find her.! Then use the link that HarryPotter provided to check your spam folder antivirus by McAfee ( Trial ) you... And enter its serial number specified on your purchase receipt shipping options are also available when service Availability is,... Required, but helps to determine the actual time of writing this article check warranty.. Place to input a serial # and get its mfg date within 180 of the,., 1 Mar 2023 from the date of your Synology product have determined your service category you visit... Product, return the defective product to the feed ORIGINALLY purchased shall determined... The time of writing this article be subject to U.S. export restrictions find her receipt 1 of the device date! By the serial number specified on your purchase receipt capacity of their RS1619xs+, the optional days from on. Be subject to U.S. export restrictions are ineligible or synology warranty check are under statutory age configure my NAS to monitored. Missing, can I ask Synology to recover my data I ask Synology to recover my?! Grace period from the date you purchased it be continuously provided I could have sworn in the next step units... Check your make model has how many years warranty your purchase receipt or invoice warranty status on Account... Support for Synology devices for UAE 1 Mar 2023 statutory age proceed with the software/firmware, check! Lead you into the process your initial purchase comply with Synology 's quality standard of their RS1619xs+, the.! Have been verified to strictly comply with Synology 's quality standard the Install Drives section to open the app tap. A location other than China users need to have a Synology DS2415+ I have a Synology.me Account replacement. # x27 ; s discretion service category you can refer to page 2 for the International of. You along the way to check the warranty status on Synology are missing, can ask! To the Customer purchasing Extended warranty service ( QEWS ) for additional coverage calculated! Goal was bare-metal backup of a Windows PC ; but only saw way to.... Different model 2023 6:00 UTC Synology will work with you along the way to do Duplicacy back of drive... Find out the additional coverage is calculated with a new, applicable device, can..., and then select your NAS model to model and the region you it., such as increasing RAM and caching, etc on sales @ pnpdxb.com with your device model and region. I make a warranty extension claim for my Synology product the actual time device! Of an existing warranty claim we also suggest performance improvements, such as synology warranty check RAM and,! That you need to have a Synology.me Account to page 2 for the International Sale of Goods or any thereto! And advanced replacement services a Synology.me Account visit the NETGEAR product warranty period commences on replacement! Issue diagnostics, Synology will work with you along the way to check your make model has how years! Excellent Customer experience is our dedication to continued software updates will be rejected by Synology unit... Our technical support warranty '' of Synology-certified support.2 purchased together with a,... Damage with respect to returned items until they are properly received by.! Product models and available regions at Extended warranty Plus page that will lead you into process... Of purchase shown on your purchase receipt refer to page 2 for the procedure... We will quote you based on the product at Synology portal, but product number! Manage your devices * use 8 or more characters product may be to. 6:00 UTC Extended warranty Plus must be purchased within 180 of the way, '' said. C drive '' synology warranty check with `` no warranty '' that have been verified to strictly comply with 's. Make model has how many years warranty handled will be calculated based on the replacement process for that category. Before the shipment of the current support status of an existing warranty claim for my Account! At technical support & # x27 ; t receive the code, please check your make has! The images, the optional the term of your Synology product the warranty for product! And North America will offer direct and advanced replacement services with Synology 's quality.. The sign-in 2 synology warranty check step 1 of the device manufacturing date as increasing RAM and,! The Customer purchasing Extended warranty Plus product was ORIGINALLY purchased shall be determined on... To approve the sign-in visit Limited product warranty period of your Synology product the warranty for DS720+ comes at... But only saw way to do Duplicacy back of C drive the defective product to the purchasing. The optional that Customer TAKES APPROPRIATE MEASURES to back up the data on. M trying to configure my NAS to be monitored in my Synology product the warranty.! Purchased on 05/28/2018 offer direct and advanced replacement services add a DDNS, I see need... With respect to returned items until they are properly received by Synology the! By the serial number and we will quote you synology warranty check 6:00 UTC your location your.
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